Frequently Asked Questions

General Questions

  • You must be 18 years of age or older and carry proof of ID to your injectable appointment

  • We would love for you to come in for an appointment whether it be for treatment or a complimentary consultation. Bookings can be made online, via direct message on Instagram and Facebook, via SMS or by calling the clinics on 0435 525 810 (Burleigh) or 0417869473 (Murwillumbah).

  • All of our Cosmetic Injectors are, internationally trained, highly skilled and experienced Registered Nurses. They all have extensive previous work history within hospitals and the medical field. Our Dermal Therapists are also highly experienced, skilled therapists with over 25 years combined previous dermal therapy experience

  • We definitely do sell Gift Vouchers. You can pick one up in clinic or purchase online. Gift Vouchers expire 3 years from the purchase date. They can be of any amount and can be used for any treatment or skin care product.

    Burleigh Location Gift Cards

    Murwillumbah Location Gift Card

  • At Bella Donna we pride ourselves in our work, attitude and care. We also know that majority of our clients come via word-of-mouth. This is something we would like to repay back to all of our amazing clients. If you refer someone, when they come in for their appointment they need to mention your name. You will then both receive $20 credit to be used at Bella Donna anytime. For example, refer five friends and that’s $100 credit for you!

  • Please note we do require a $50 deposit to secure all bookings which is redeemable on the treatment you are booking.

    We have a 24 hour cancellation policy where you can move & or cancel your appointment within 24 hours and your deposit will not be lost.

    If you do not show up for your appointment or cancel the same day the deposit will no longer be redeemable.

Antiwrinkle/ Muscle Relaxants

  • Botox and Dysport are purified proteins (Botulinum Toxin type A) approved by the FDA to temporarily improve moderate to severe frown lines, crow’s feet and horizontal lines on forehead by temporarily relaxing muscle activity

  • Botox and Dysport are both Botulinum Toxin type A. However, they are both made by different manufacturers and have different brand names. Botox was the first approved for cosmetic use in 2002 and Dysport in 2009. Some people feel that one works better for them over the other. However, majority of people state they both work the same. We stock both in our clinic for you to choose from

  • The average Botox/Dysport treatment last approximately 3-4 months. However this can vary due to individual metabolism, lifestyle and dosage

  • You will feel a quick little sting with each injection

  • You usually start to see results within the first 5 to 7 days in most cases. However, we do say to wait the full 2 weeks for it to completely take effect.

  • Yes, we typically recommend Botox/Dysport along with dermal fillers, skincare treatments and cosmeceuticals to work together to achieve the best results possible

  • There is usually no down time and you can return to work or regular routine immediately following treatment. However, we do say there can be a small risk of slight bruising with injections. This is not common though can occur

Dermal Fillers

  • Filler is a soft Hyaluronic Acid gel made from sugar proteins that are injected into the skin at different depths to help fill in facial wrinkles, plump and provide volume, augment and enhance facial features and restore a smoother appearance

  • Dermal fillers are typically used in the lips, cheeks, marionette lines (corners of mouth to chin) nasolabial folds (smile lines), jawline, chin, nose, temples, buccal hollows (hollowing in lower cheek area), tear troughs (under eye hollows), backs of hands and neck.

  • Dermal fillers usually last anywhere from 3 months to 12 months. However, this is also depending on your metabolism, lifestyle, whether you have used fillers before in that area, what filler you use, how much filler is used and what area you are injecting.

  • The downtime is usually 3 to 7 days. In the first 24 to 48 hours you will experience swelling, redness, tenderness and sometimes bruising. This can take anywhere up to 7 days to completely settle. Swelling and bruising is normal and common however if you are concerned please contact the team anytime on 0435 525 810

  • This has been debatable in the past by a lot of different injectors and clinics. At Bella Donna we recommend massaging the lips 1 to 2 weeks post injections. Our injectors will massage and mould the area on the day of treatment and show you exactly how to do it. If you are experiencing trouble with this or lumping or swelling in some areas, we recommend you return for your complimentary follow up and massage. You can call one of our clinics to book this.

Vitamin Infusions & Injections

  • We all take vitamins in tablet form; this is quite common. However, when taken as a tablet it must go through the gastrointestinal system first. Not everyone has great gut health these days and we don’t always absorb all of what we need from the tablet. Plus they are generally filled with fillers and other nasties. When doing an intravenous vitamin infusion, it goes directly into the vein in higher doses, which then goes straight to the cells and organs and bypasses the gut

  • Vitamins and IV vitamin infusions have been known to be great for hydration, immunity, energy, mood, brain function, metabolism, cell repair, cell renewal and growth, maintaining healthy hair, skin, nails and blood vessels, preventing cell damage, wound healing and so much more

  • It really just depends on how you are feeling and what your body needs. You can do them weekly, monthly or whenever you feel like

PDO Cog Lifting Threads

  • You will begin to see results within 6 weeks after your treatment. These results will continue to improve over the next 2 to 6 months as new collagen is produced

  • Polydioxanone threads help to create new collagen that supports your face and creates a tightening, lifting effect. This lifting usually lasts around 9 to 12 months after your treatment. The results vary depending on lifestyle factors such as smoking, alcohol, exercise etc. It is recommended to have another thread treatment 12 months after the initial treatment to maintain the effects

  • Anaesthetic will be injected prior to thread treatment, so you experience minimal discomfort during the procedure. You may experience a firm feeling, pushing or pulling and some tenderness in the area that has been treated during procedure and for a few days after the procedure. Some people may also experience bruising and swelling in some areas

Skin

  • Skin needling is creating small micro traumas to the skin in which your body goes through its normal wound healing response to push up new skin cells, collagen and elastin to repair the skin. It is done with a micro needle pen and numbing cream is applied so it is not painful. The difference between normal skin needling and the vampire facial needling is that with normal skin needling we use a range of vitamin serums which are needled and infused into the skin for hydration, brightness etc. With the vampire facial we use your own PRP (platelet rich plasma). Using your PRP it is creating more cell, collagen and elastin growth, a quicker down time and faster healing. Needling the skin is great for enlarged pores, scars and acne scarring, blackheads, congestion and break outs, fine lines and wrinkles, skin tone and texture and overall luminosity of skin

  • PRP is Platelet Rich Plasma. PRP therapy uses injections of a concentration of our own platelets. Our blood is taken then spun in a centrifuge machine to separate the red blood cells from the platelets. The platelets are then re-injected or needled into our skin to accelerate fast healing and new cell growth including collagen and elastin growth

  • A chemical peel is specific types of chemicals used on your skin to create a controlled burn in which your body will shed the top few layers of dead skin, encourage new cell growth, promote healing and more collagen and elastin growth for a tighter, smoother appearance

  • Depending on which peel you choose and how deep we go, we usually say the downtime is around 1 to 2 weeks. Be prepared for dry, aged, crepy looking skin in the first few days. Your body will then shed this skin over the coming week to give you a new soft, luminous glow with a more even skin tone and texture. Chemical peels don’t usually hurt however you can feel a bit of heat and slight discomfort in the first few minutes of the peel. This is alleviated with a fan and is always tolerable

  • Everybody’s skin is different, and everybody will have different skin needs and goals. At Bella Donna we offer complimentary skin consultations with our experienced dermal therapists to go through everything, recommend the best treatment for your skin and create a treatment plan to help you reach your skin goals

IPL and Laser

  • Unfortunately we don’t. We have a high end laser at Burleigh and a top of the range IPL machine at Murwillumbah

  • Usually IPL is better for pigmentation but it all depends on what kind of pigmentation you have. We recommend coming in for a complimentary consultation before your treatment to find out which is best suited for you.

  • Depending on depth/heat delivered in your treatment will determine your recovery time. Usually it is around 1-2 weeks but always allow longer for worst case scenario.

  • There is no downtime however we do recommend no intercourse or swimming for the first 7 days post treatment.

  • No the Gynolaser does not hurt however there can be some slight discomfort and sensations of warmth.